Hiring new people is a risky activity for me as a manager. It takes time for screening and interviews, and once someone new starts, it will take the time of my team to train them before they are productive. There is risk in selecting the wrong person for a job, be it that they don’t have […]Read More Interviewing from the other side of the table, part 2: designing interview questions
Hiring new people is a risky activity for me as a manager. It takes time for screening and interviews, and once someone new starts, it will take the time of my team to train them before they are productive. There is risk in selecting the wrong person for a job, be it that they don’t […]Read More Interviewing from the other side of the table, part 1: selecting applicants for interviews
Think about your team’s process for a moment. What steps do you go through for each new unit of work? What process do you have defined? What steps are in your visual management system? Does your team follow some sort of defined standard work? Chances are your team does have a process, defined or understood, […]Read More Quality assurance for agile teams
The Scrum process puts everyone on the team in the same position—Developer, doing what is necessary for the team to achieve its goal. I am guessing that in most teams, unlike pure Scrum, there is natural alignment or gravitation—each team member plays a more specialized role more often than not, like Analyst, Developer, or Tester. […]Read More Are your analysts too far ahead of the team?
We are getting closer to the end of the year, and its that time again to start the annual performance review process at my company, and yours too. Think about the whole annual appraisal, or performance measurement, process for a moment. At my company at least, there are a few steps to the process—you write a […]Read More Write a kick ass self-assessment for your annual performance review, and why it’s important
We are all familiar with the standard Daily Scrum, or Daily Standup, template, where the team gathers around the story card wall or Kanban board and each individual shares what they did yesterday, what they will do today, and what help they may need in order to accomplish their daily goal. This is an effective way […]Read More The story-focused Daily Scrum
As a manager, its important to provide timely, actionable feedback for associates (or employees, if you will), so they can learn and grow. Since we don’t spend every hour of the day sitting next to each associate in their workspace, in addition to our own direct observation, we have to rely heavily on input from […]Read More Using peer survey feedback as an input for coaching discussions